The quality is lovely.. the order process is easy. But i cannot work out how to return it. Cup size F was a little tight, ideally we need G but there are no options for that size
Very nicely packaged, always looks very pretty and romantic when it arrives
The briefs were too small compared to what I'm used to and they happily helped with an exchange. The lingerie is stunning and beautifully made. The packaging is also amazing with nice little extras inside!
I would prefer if there were less extra little things in the box and more of the money went into the quality of the underwear/ material. Lovely design but not comfortable because of material.
Love the idea. Quality is good but I have had a duplicate set and also often colors i dont like.
I loved my set and the size was pretty accurate although I am a size 32D and the bra I got was a 32D/DD, which is slightly too big on me. Maybe you could separate the sizes going forward?
Lovely lingerie needed a bigger cup size not sure why you send me a size A cup when I am in fact a size C cup. I don’t appreciate you repeating the subscription payments, I did try and cancel your subscription.
The boxes are always lovely, however I requested darks as a colour way. I know this may not happen every time but none of the sets I've received have fitted my style. They are all pinks and florals. This would be nice every now and then but not every box.
But design pretty similar each time so got increasingly underwhelmed. Wanted to love it but didn’t
I loved it however it was a little on the small side
As above
The quality of the lingerie is amazing however it seems that the options I have seem to get missed for example I requested only darker colours and have received two different sets that were yellow and light pink. I also requested thong bottom and received something else but apart from that everything else is good just wished they followed the options I picked to prevent disappointment
Absolutely amazing, I spoke to customer service a few months ago and they replied the same day! I cannot fault this business and I have always been so impressed with the level of professionalism, thank you The Elia Lingerie Box lots of love and happy new year to you all !! Xx
Lovely colours, style but the bras are very stiff which makes them unpleasant to wear .
Set was very well presented and a nice surprise from my husband. Pants were too small although I’m a 12 but customer service got them
Changed very quickly looking forward to the next set
I love getting these through the post each month, they are comfortable and well made
Good quality sizing is just on smaller size for everything and absolutely no give in set either ba rthis it's a beautiful set