About Us & FAQs

Hey! Thanks so much for visiting and taking the time to read about us, we'll detail our story and some FAQs below, and also our contact info in case this doesn't quite cover everything.

We work with a number of seamstresses, manufacturers and retailers across the world leveraging connections we have in the fashion industry to provide unbranded, high quality dresses at an affordable price.

 

Where do you ship from?

We ourselves are based in the UK, and we ship some dresses from here, some we warehouse in the US and some from our small workshop suppliers and seamstresses in India and China. Returns always come to the UK, and shipping is always free, worldwide!

Do you accept returns?

Of course! Just inform us with three days of receiving your dress and return it within seven days, and you'll receive a full refund. Just email us at info@elia.boutique to request a return. We cover return costs for all UK returns, and some international ones on a case by case basis. 

 

We strive to be able to make all of our customers feel amazing without having to spend a fortune.

Customer Service:
    info@elia.boutique

Business, Media And PR:
    sales@elia.boutique

Business Hours:
     9am-8pm GMT Mon-Sat

 

Check out our reviews on our products pages and see what our wonderful customers are saying.

 

Find us at:

9 Bidston Close

Greater Manchester

OL2 8JS

UK